Posted by Kat Wiseman on May 31, 2019 4:14:17 PM
Posted by Kat Wiseman on May 31, 2019 4:14:17 PM

How to Find Your VELUX Product ID

Posted by: Kat Wiseman

Did you know that every VELUX Skylight has a data plate mounted to its frame?

The data plate on your skylight contains its serial number, or Product ID, which altogether is made up of the skylight model, glass type, and date of manufacture. If you ever order additional accessories for your skylight, like blinds, or need to have your skylight fixed, you'll need this number to complete the process.

So, just where can you find your skylight's Product ID?

 

Product ID Locations

Firstly, so you know what you're looking for, the Product ID plate looks like this:

product id

 

Now, if you have a Deck-Mounted Fixed Skylight, the Product ID plate will be on the bottom left of the frame.

If you have a Deck-Mounted Solar Powered or Electric "Fresh Air" Skylight, the plate will be on the bottom left of the sash.

If you have a curb-mounted VELUX Skylight, the Product ID information is stamped into the side of the exterior covers.

 

Product IDs on Products Made Before 2010

If your skylight was made before 2010, your Product ID information will be in a slightly different place than what's mentioned above. Check out this page on our site to find out exactly where the plate on your skylight is based on the model it is.

 

And there you have it: now you know where to look for your Product ID if you ever need it. Of course, if you have any issues locating your Product ID, we're here to help! Just give us a call at 1-800-888-3589, Monday - Friday from 7:30 a.m. to 8 p.m. EST or Saturday from 9 a.m. to 5 p.m. EST.

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